Refund and Returns Policy

Return Policy

Items, excluding used products, may be returned with a 20% restocking fee within 30 days of purchase with written authorization from

20% Restock Fee will apply to all returned goods. No exceptions, unless cleared by management.

All sales are final on used turf. No Returns, or Refunds allowed on any used turf. Used Turf is sold “as is” unless otherwise stated in writing.

No Refunds/Returns on goods that have been installed, cut, or sponged, unless cleared by management.

All consumers are responsible for freight charges to the customer and back to the facility, plus the 20% restock fee, when return is authorized by management

Damaged Items must be noted on Bill of Lading at time of receipt and signature.  Damaged items must be reported within 3 days of receipt of product.